MotelSOS.com

motelsos.com supports motels with real-world solutions, lived experience, and genuine care

Welcome to Motelsos.com

Your one-stop destination for game-changing motel management training, recruitment and business support.

Why motelsos.com?

We support small to mid-sized motels with real-world solutions, lived experience, and genuine care by:

  • Raising awareness of motel management as a rewarding career.
  • Recruiting, training, and supporting skilled managers.
  • Enhancing operations through expert guidance and best practices.
  • Advocating for fair pay and sustainable business strategies.

Your trusted partner

In November 2024, motelsos.com was awarded the Tourism Training Australia’s Award for “Initiative in Training”.

With over 25+ years in Human Resources and over 15 years in accommodation management, motelsos.com is your trusted partner in motel management training, recruitment, and business success across Australia and New Zealand.

Award for Training Excellence
Tourism Training Australia

Elite Manager Progam Is Now Open

With Updated Content And Expanded Practical Focus

This revised program incorporates new material, hands-on exposure to GuestPoint and RMS, and a resume update reflecting refreshed Elite Manager status and systems competence.

Designed for experienced managers in small to mid-sized motels, the program supports skills refinement, systems confidence, and continued operational relevance.

Practical. Relevant. Built for small to mid-sized motel operations.

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Our Services

What We Offer

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Training

Online and onsite courses tailored specifically for small to mid-sized motels, where managers are hands-on and wear many hats. Unlike standard RTO programs built for large hotels with separate departments, our training focuses on the realities of motel life - practical and grounded in real-life experience.

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Elite Manager Program

We connect experienced and motel-savvy relief and permanent managers with accommodation properties that value quality and care. This program is about fit, professionalism, and managers who know how to step in and lead with confidence - from day one.

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Recruitment

We help motels find reliable, experienced managers who understand the unique rhythm of motel life - whether for relief or permanent roles. The right people with the right mindset.

Testimonials

Client Feedback

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“We really enjoyed the Elite Manager Program. The feedback we received for each part of the progam has been genuinely helpful and makes us feel supported throughout the process.

It’s clear that motelsos.com is there to guide us, not just deliver training.”

Helen and Paul – July 2026

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“Our experience with Elite Manager Program throughout motelsos.com has been extremely positive. The training is clear, practical and directly relevant to real motel operations. We found the modules easy to follow, and we appreciate how each section builds confidence by focusing on real-world scenarios that relief managers actually face. We feel the program has given us valuable knowledge and has helped us feel more prepared to step into relief management roles.

When we reached out during a difficult placement the response was amazing and when we both spoke to Dianne there was a plan in motion for us which gave us the path to make a decision to leave where we both felt exhausted and unsupported. We feel ready for this next adventure and feel we are back on track and looking forward building great relationships with motels to support them when they require a break.”

Jarrod and Penny – 2026

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“Since engaging with Dianne from Motel SOS in December regarding relief management opportunities, we have found her to be consistently friendly, approachable, and highly supportive in helping us identify roles that suit our skills and experience.

Over the past six months, she has maintained regular contact, checking in and providing ongoing guidance to understand our progress and readiness. Her follow-up has been professional, timely, and genuinely invested in ensuring we were well matched to suitable opportunities.

When we expressed interest in a particular position, Dianne acted quickly and efficiently, connecting us with the property. This direct support contributed to us successfully securing the role. Since then, Dianne has continued to provide valuable guidance through the Elite Management Program, offering clear direction and ongoing support throughout the onboarding and development process. Her communication and commitment have made the entire experience smooth and positive.”

Katrina and Paul – July 2026

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“What a journey! Understanding that the industry needed education to raise standards and provide confidence to those newly embarking is important when making this career change. Well done!”

Berit – Course Participant 2024 BWH Onboarding 2026

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“Very quickly I realised that the motelsos.com, ‘Motel Management and Operations Course,’ had set me up extremely well to hit the ground running. I was able to establish daily processes, confidently manage GuestPoint, coordinate housekeeping, complete daily rollovers, organise room allocations, order stock and solve problems as they arose. Everything I needed had been covered throughout the course.”

Daniel also acknowledged the wonderful support he received from owners Geoff and Michelle, who entrusted him with their business and provided the opportunity to put his training into practice.

I am now comfortable with the decision I have made to change careers, and this could not have been done without the support of Dianne from motelsos.com and Geoff, Michelle and Molly from the Town and Country Motor Inn, Forbes.”

Daniel – June 2026

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“We have thoroughly enjoyed the program. We love learning and improving our skills… I hope you had a giggle at some of our stories – there have been a lot!”

Stephen and Lisa – May 2026